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DATA SECURITY SECURELY SERIOUSLY

Data Security For You and Me

Protecting Your Data

We’re committed to the security of our customers’ data and provide multiple layers of protection for the personal and financial information you trust to SimpanKira.

You control access

As a SimpanKira customer you have the flexibility to invite unlimited users into your account to collaborate on your data, and the person that holds the subscription has control over who has access and what they are able to do. Our customer support staff cannot access your information unless you invite them to help. Please see our privacy policy for further information.

User authentication

We provide standard access to the SimpanKira software through a login and password. In addition we offer the option of using two-step authentication. This provides a second level of security for your SimpanKira account. It means you’re also asked to enter a unique code generated by a separate authenticator app on your smartphone. We recommend you use two-step authentication as it reduces the risk of your SimpanKira account being accessed if your password is compromised.

Data encryption

We encrypt all data that goes between you and SimpanKira using industry-standard TLS (Transport Layer Security), protecting your personal and financial data. Your data is also encrypted at rest when it is stored on our servers, and encrypted when we transfer it between data centres for backup and replication.

Network protection

SimpanKira takes an aggressive approach to protecting our systems and your data. Multiple layers of security controls protect access to and within our environment, including firewalls, intrusion protection systems and network segregation. SimpanKira’s security services are configured, monitored and maintained according to industry best practice. We partner with industry-leading security vendors to leverage their expertise and global threat intelligence to protect our systems

Secure data centres

SimpanKira’s servers are located within enterprise-grade hosting facilities that employ robust physical security controls to prevent physical access to the servers they house. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits. SimpanKira maintains multiple geographically separated data replicas and hosting environments to minimise the risk of data loss or outages.

Security monitoring

SimpanKira’s Security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats.